What Is The Phone Number For The Do-Not-Call Registry The History of Telemarketing Practices

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The History of Telemarketing Practices

Telemarketing has been around for decades. It is believed to have been formed in the 1950’s, where it enjoyed substantial growth. Because many of these calls are unsolicited, numerous people complained about telemarketers. Indeed, some of the practices were unfair, harassing, and rude. For instance, telemarketers were known to call late at night or early in the morning, apply undue pressure, refuse to identify themselves properly, make repeated calls even after they were requested not to call again, and engage in deceptive practices.

Because of the volume of complaints against the telemarketing industry in general, the government responded with increased protection for consumers and regulations for telemarketers. The Telephone Consumer Protection Act, enacted in 1991, stated that telemarketers had to abide by the following rules:

– Do not call residences before 8 am or after 9 pm.

– Maintain an internal Do Not Call list

– Provide their name and the name of the entity on whose behalf they are calling

– Do not use artificial voices or prerecorded messages

– Do not send unsolicited ads by fax

In 2003, consumers got another break with the national Do Not Call registry. Once you registered your phone number on this list with the FTC, telemarketers, with the exception of some nonprofit organizations, were unable to call you. In 2007, the Do-Not-Call Improvement Act allowed that your phone number could remain on the list without expiring. This makes it an easy and one-time process to avoid most telemarketing calls.

The regulation of the telemarketing industry aims to protect consumers from unsolicited and unwanted calls. This doesn’t mean that all telemarketers comply with the laws or that there are not unscrupulous telemarketing companies that have unlisted numbers. If you keep receiving calls from these types of telemarketers, you can search a telemarketing number and either request that they stop calling you or report the activity to the FTC.

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